Before you request deletion
If you still have the app installed, you can delete your account directly from Profile → Delete Account — it's faster, since we can verify it's really you without extra back-and-forth.
- Deletion cannot be processed while a booking or payment is in progress. Complete or cancel it first.
- Once processed, your name, contact details, and identity documents are permanently erased.
- Records of completed rentals and payments are kept as required by law and our Terms of Service, but are no longer linked to your name.
- We may need to verify your identity by email or phone before processing a web request.